Delivery / Return

STANDARD DELIVERY SERVICE

The cost of delivery will be as stated on the website at the time of order. The couriers operate a Monday to Friday service between 9am - 5pm.



Please see list of shipping destinations below with costs and expected delivery times.


DESTINATION

 

COST

DELIVERY TIME


UK

 


£5


3-5 working days


Europe



£10


5-7 working days


Rest of World





£15


7-10 working days


Other Information:
    * All orders are shipped from the UK. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.




ORDER

When you place an order you will receive a confirmation email with your order number and once your purchase has been dispatched, another email will be sent with a dispatch and tracking number.



RETURNS

We offer a full refund on all online purchases returned in the condition in which they were sold within 14 days of receipt.
All items must be returned in saleable condition with all of the barcode tags intact and in their original packaging. Refunds will be credited to your original method of payment. Unfortunately we are unable to offer exchanges at this time. You will need to return the unwanted item to us for processing first and then place a new order.


Please note that items bought online can only be returned to our website. The Public Beware Store is unable to return these items.  


Returns are usually processed within 48 hours of receipt.  However, please note that during busy periods such as seasonal sale and Christmas processing may take longer.



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UK CHRISTMAS DELIVERY CUT OFF DATES


To make sure your Christmas orders reach you by December 24th, place your order before the relevant cut off dates below:

Standard
  12:00 GMT Tuesday December 21st
                     


INTERNATIONAL CHRISTMAS DELIVERY CUT OFF DATES


To make sure your Christmas orders reach you by December 24th, place your order before the relevant cut off dates below:


South & Central America, Caribbean, Africa, Middle East, Far East, Asia, New Zealand and Australia

12:00 GMT Friday December 3rd

Eastern Europe, Canada

12:00 GMT Thursday December 9th

Western Europe

12:00 GMT Friday December 12th


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If you have any questions about any of our products, an order you have placed, then please email us at customercare@publicbeware.co.uk